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Hotel Employee

Hotel Employee


About this course

Register for a free Hotel Employee course!


The course aims to offer people who wish to work in the hospitality sector (hotels, tourism, F&B) knowledge of a wide range of tasks, such as housekeeping, food and beverage service, maintenance, and security. Participants will also learn the secrets of what is called professional behaviour/appearance.

  • Language: Greek
  • Total Duration: 35 hours
  • Duration / Class: 4 hours
  • Classes per week: 2-3

Educational Content

  • Introduction to Housekeeping
  • Hotel organization chart, specialties, duties, and professional conduct
  • Explore various room types, equipment, and essential security measures
  • Cleaning of Facilities, Departures, and Cleaning of Occupied Rooms
  • Management of the Linen Warehouse Department
  • Lost&Found Collection Protocol
  • Explore roles and operations within the laundry department
  • Establish effective collaboration with the Security department
  • Understand and adhere to security rules and protocols
  • Terminology of Housekeeping

Potential Job Positions

  • Housekeepers
  • Maids
  • Linen Department Staff
  • Cleaning Services Specialist


The course is part of the Refugee Women Academy action implemented under Piraeus Bank’s EQUALL programme in strategic cooperation with Odyssea. The Refugee Women Academy is an initiative of Piraeus Bank, in collaboration with UNHCR, the UN Refugee Agency, in Greece.