Waitress
Free
About this course
Register for a free Waitress course!
This Training Program equips participants with essential skills in restaurant and kitchen operations, staff management, and customer service within the food and beverage industry. It focuses on areas such as organizing and managing teams, maintaining professionalism, ensuring food safety, setting up and serving meals, and effectively communicating with customers to deliver exceptional service.
- Language: English
- Duration: 35 hours
- Location: Nikiforou Mandilara 17, Athina 182 33
- Restaurant Operations and Staff Management
Organizing restaurant operations, staff roles, and facility cooperation.
- Kitchen Operations and Staff Management
Managing kitchen operations, staff responsibilities, and equipment.
- Professionalism in Food Service
Professional conduct, business standards, and waiter quality.
- Food Safety and Hygiene
Hygiene practices, storage, cleanliness schedules, and HACCP basics.
- Restaurant Setup and Service Techniques
Table setup, meal delivery, wine service, and utensil handling.
- Customer Service and Communication
Customer interaction, complaint management, sales, and practical exercises.
The Refugee Women Academy is part of Piraeus’ Corporate Responsibility programme Equall and is implemented in strategic partnership with Odyssea. The Refugee Women Academy is an initiative of Piraeus in close cooperation with UNHCR Greece.
