Certified Waiter (Thessaloniki)
Free
Categories:
About this course
Join our free Certified Waiter training course
The goal of the program is to train waitstaff to provide high-quality services in four- and five-star hotel establishments.
Upon completing the program, participants will be capable of offering professional services in high-level hotels, effectively managing orders, communicating properly with customers, and maintaining the quality image of their workplace.
- Language of Instruction: Greek/English
- Total Duration: 33 hours
- Lesson Duration: 4-6 hours
- Classes per Week: 3
- Teaching Method: On-site
- Starting Date: November, 2025
Training Content for Waiter Course
- Introduction to Waitstaff Service
- Equipment and Terminology
- Practice in Basic Serving Skills
- Serving Breakfast and Beverages
- Wine and Beverage Management
- Sales Techniques and Complaint Management
- Service for Special Occasions
- Room Service and Buffet Management
- Review and Final Evaluation
Soft Skills (3 hours)
- Job search, finding & retaining techniques
- Basic personal & interpersonal professional skills
- Creating a personalized CV
- Interview preparation and full support
