Introductory Hotel Employee
Introduction Course
This course is designed for individuals who wish to explore the hospitality industry and gain their first practical insight into the role of a hotel employee. It is a 10-hour introductory seminar, ideal for those considering a career in the hotel and tourism sector or planning to pursue further training in hospitality services. Throughout the course, participants will become familiar with the basic principles, responsibilities, and expectations of working in a hotel environment, all within a supportive and engaging setting.
This course is not available.
Language
Taught in English
Length
Total of 10 Hours
Location
Odyssea Academy
Outcomes
Upon successful completion of the introductory training program, participants will be able to:
- Develop a basic understanding of daily operations within a hotel environment
- Identify the key roles and responsibilities of hotel employees across different departments (e.g., front desk, housekeeping, guest services)
- Understand the challenges and expectations of working in the hospitality industry
- Become familiar with essential concepts such as customer service, communication skills, and professional behavior
- Learn basic professional terminology used in hotel operations
- Gain an initial understanding of workplace organization, time management, and service quality standards
Extra
- The program provides a certificate of attendance issued by Odyssea.
- It offers employability services through Odyssea’s specialized career counselors, who provide personalized career guidance and connections to the job market.
- Participants are required to complete the program evaluation form.
