Housekeeping training course
Introduction Course
The program is aimed at people who wish to work in the tourism industry for the first time and gain professional training in housekeeping and room service. In addition, it is aimed at people already working in the field who wish to expand/update their skills and certify their profession.
Language
Taught in Greek/English
Length
Total of 33 Hours
Duration
3 Sessions per week x 5 Hours
Start Date
Jan 2026
Location
Viktoros Ougko, Thessaloniki
Floors Department
Bedrooms – Common areas
- The role of the Housekeeper
- Organization chart
- Specialties Responsibilities- Duties- Clothing
- Professional behavior and appearance
- The distinctions of the rooms
- Room equipment
- Keys – Cards – Master Key – Pass par tout
- Public spaces
Cleaning
Linen closet
- Facilities – Equipment – Use
- Departure cleaning process
- Cleaning process of an occupied room in House
- Cleaning of common areas
- Night shift – Tasks – Cleaning materials and machinery
- Maid trolley
- Department Materials Storage and Management
- Central linen closet – Office floor linen closets
- Linen Room Staff
- Clothing Management
- Storage – Classification of linen
More departments
More
Department of Lost – Lost & Found
- Missing person collection protocol
Laundry Department
- Department staff – Qualifications – Duties
- Mode
Equipment – Machinery- Materials
- Customer Laundry Service
- Files – Forms
- Keeping Records – Updating Forms
- Reports H/K
Security – Safety
- Cooperation with the Security department
Security Rules – Protocols
- Housekeeping Terminology
Training Outcomes
Potential Job Positions
Upon successful completion of the training, the trainees will be able to:
- know the basic principles and applications of roofing and customer service
- address and to better serve the customer’s needs
- know the importance of the proper and coordinated operation of the department
- improve the way all areas are cleaned and pay attention to detail
- achieve a better cooperation with the rest of the working group
- develop their knowledge and skills in the specific field
- be aware of the new developments in the workplace
- know the different types of rooms and their features
- know the use of lathe cleaner and what is used
- know the ways of arranging and beautifying a bed and the rules that exist for each type of
- accommodation
- know every function of the mechanical and manual cleaning equipment, the ways of their correct
- operation as well as the precautionary measures to avoid accidents
- decorate a room for every occasion
- apply the safety rules in order to avoid any accidents
- know modern ordering methods.
- Housekeepers
- Maids
- Linen Department Staff
- Cleaning Services Specialist
148
Participants Trained
15
Courses Held
64
Participants Employed
“A genuinely glowing review”
“A genuinely glowing review”
“A genuinely glowing review”
